DALLAS (December 1, 2025) – Flix North America, parent company of Greyhound and FlixBus, announced today that on Tuesday, December 9, both brands will begin operating schedules out of the company’s new intercity bus terminal at 9755 Harry Hines Blvd., phasing out existing service at the legacy downtown Dallas terminal on Lamar Street. The move marks a major service improvement at one of the most important hubs in the national intercity bus network and strengthens connections between long-distance bus service, public transit, and air travel across North Texas.

With passenger convenience and accessibility in mind, the new facility is located on Harry Hines Boulevard, directly across from the DART Bachman Station.

Located across from the Dallas Area Rapid Transit (DART) Bachman Station on Harry Hines Blvd., the new 5,600-sq. foot intercity bus terminal offers convenient, car-free connections to DFW Airport, Dallas Love Field, downtown Dallas, Fair Park, Deep Ellum, and more. With DART Green and Orange Lines at nearby Bachman Station, the new facility also provides convenient connections for FlixBus and Greyhound riders to the region’s fast-growing suburbs, including Carrollton, Farmers Branch, Las Colinas, Richardson, and Plano. Designed with travelers’ comfort and convenience in mind, the terminal features Wi-Fi, restrooms, food and beverage vending machines, and 24/7 security staffing. 

Made possible through collaboration with the City of Dallas, the relocation underscores Flix’s long-term commitment to integrating intercity bus service into a broader national transportation network, connecting travelers with public transit and other modes to make long-distance travel more accessible, seamless, and affordable. 

The relocation underscores Flix’s long-term commitment to integrating intercity bus service into a broader national transportation network.

“This new Dallas terminal is designed to give travelers a smoother and more convenient experience,” said Kai Boysan, CEO of Flix North America. “An increasing number of people are recognizing intercity buses as a compelling choice for long-distance travel, and this terminal supports that shift. Our goal is to ensure that every passenger, whether commuting, traveling for business, or exploring new places, can enjoy a stress-free journey across North Texas and beyond.”

“By locating Greyhound and FlixBus service close to DART rail and bus lines, we are making it easier to connect to airports, downtown, and communities across the metroplex, while also offering an affordable travel option to cities nationwide,” Boysan added. “This move reflects our long-term commitment to building a more accessible, and integrated transportation network across the country.”

“Intercity buses play a vital role in keeping communities connected, and this new terminal is a win for Dallas residents, visitors, and the entire region,” said Dallas City Councilwoman Laura Cadena. “It enhances regional connectivity, supports local economic growth, and makes travel more convenient. I’m grateful for the collaboration that made this project possible and look forward to the positive impact it will have on our community.”

Dallas City Councilwoman Laura Cadena called the new terminal “a win for Dallas residents, visitors, and the entire region,” saying that “intercity buses play a vital role in keeping communities connected.”

The relocation of Greyhound’s legacy terminal to the new facility is the latest milestone in the brand’s transformation under Flix ownership. Since acquiring Greyhound in October 2021, Flix has introduced a modernized fleet, a data-driven technology platform, and a regionally empowered operating model, driving significant improvements in reliability, efficiency, and customer experience. As intercity bus travel emerges as a smart, more sustainable alternative to flying or driving, Flix is leading the way — leveraging technology, its innovative business model, and collaboration with local stakeholders to redefine long-distance mobility across the U.S. and North America.

LOGISTICAL INFORMATION:

Automatic Notifications to Pre-Booked Passengers: In the coming days, all customers with existing tickets for arrivals or departures from the old location at 205 S. Lamar St. scheduled  after 11:00 PM CT on Monday, Dec. 8 will automatically receive an SMS and/or email (depending on the contact details used when booking) with the updated address, a map link, and nearby landmarks. Customers do not need new tickets – their existing ones will remain valid for the new location.

New Bookings: Tickets purchased from today forward will automatically show the Harry Hines Blvd. terminal; the Lamar St. location will no longer be selectable.

On-Site Support: During the transition, staff will be stationed at both terminals to assist and answer questions, including with directions on how to get to the new terminal at 9755 Harry Hines Blvd. To get to the new terminal from the downtown location, travelers can take the DART Green or Orange Lines from West End Station to Bachman Station or drive on I-35E N and take Exit 436A.

Customer Assistance: Our 24/7 customer service team is available for any questions.
•    Greyhound bookings: 1-800-231-2222 or customer.service@greyhound.com
•    FlixBus bookings: 1-855-626-8585 or live chat at flixbus.com