DALLAS (Nov. 11, 2021) - Metro Magazine recently announced Greyhound and Icomera as the 2021 recipients of their Innovative Solutions Award for Passenger Experience. The award celebrates bus operators and supplier partners who work together to transform business operations and/or the customer experience in new and innovative ways.
After partnering with Icomera for over a decade, in 2020 Greyhound upgraded its entire fleet with Icomera’s X-series wireless internet gateway to provide customers with faster Wi-Fi and upgraded onboard entertainment offers. From the latest movies to games, TV shows, audiobooks and more, the new system has enhanced the customer experience, all for free of charge and accessible from the passenger’s mobile device.
In 2020 alone, Icomera and Greyhound worked together to connect over 5.5 million customers across Greyhound’s network to free Wi-Fi.
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About Greyhound
Greyhound is the largest North American provider of intercity bus transportation, serving more than 1,600 destinations across the continent. The company also provides Greyhound Package Express and charter services. For fare and schedule information and to buy tickets call 1-800-231-2222 or visit the website at Greyhound.com. For the latest news and travel deals, follow us on Twitter, like us on Facebook and follow us on Instagram.